Customer data platform

Know your customers like never before with a real-time customer data platform (CDP) from Microsoft

Unified data. AI-powered insights. Proactive engagement.

Center your customers and their experiences by leveraging unified data, AI-driven insights, and real-time guidance. Deliver personalized, meaningful interactions to your customers wherever and whenever they interact with your business.

Unify data for real-time insights
Know your customers

Unify transactional, behavioral, and demographic data to generate AI-powered insights using audience insights, a capability of Dynamics 365 Customer Insights.

Understand customer behavior

See what customers are doing on your digital platforms using digital analytics from engagement insights, a capability of Dynamics 365 Customer Insights.

Capture customer sentiment

Bring in direct customer feedback from survey data to enhance customer profiles using Dynamics 365 Customer Voice.

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